Problem: Employees of a large retailer were confused because the company offered different hotlines to be used for issues such as theft, safety violations and discrimination.

Solution: ReportLine consolidated the hotlines into one easily remembered number. Our automated dissemination process ensured delivery of the right information to the appropriate people:

• Accounting Irregularities to the Audit Committee, with copies to Legal and the Ethics Officer
• Discrimination reports to HR and legal at the corporate office
• Theft reports to regional Loss Prevention officers
• Safety Concerns to the regional Risk Management officer