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Our Call Center

The Network’s call center features an ideal mix of people and technology with:

  • Experienced Interview Specialists
  • Award-winning Link2 system
  • Financial-Level Data Security
  • Dedicated Trainers
  • Compensation incentives that encourage quality
  • Sophisticated call routing technology to ensure calls are answered by the most qualified Interview Specialist
  • Intelligent forecasting and scheduling software, so the right people with the right skills are always on hand
  • Extensive training to ensure calls are handled properly
  • Dedicated Quality Assurance and Dissemination Teams
  • Dedicated Escalation Team

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