The Network Introduces Crisis Reporting Service, Helping Companies Manage Critical Situations

Norcross, Georgia, June 20, 2003

Since 9/11, companies of all sizes have been looking for ways to be better prepared for a crisis when it hits. The Network, Inc., one of the nation’s largest providers of corporate hotlines, has introduced a reporting service that will streamline communication regarding a crisis or crime 24 hours a day.

“Crisis planning is no longer just for traditionally high-risk companies,” said Tony Malone, Chief Executive Officer of The Network, Inc. “Employees are a company’s first-line of response during an emergency, and proper communication between employees and management is critical in helping the company respond effectively.”

The Network’s Critical Incident Reporting system consists of a 24/7 hotline, staffed with specially trained interviewers, who gather information about the nature of the incident and relay the information to the appropriate corporate managers. Callers are read pre-determined instructions regarding next steps that should be taken, enabling the corporate executives to begin managing a crisis situation immediately, at any time of the day or night.

“With proper education of employees, Critical Incident Reporting enables efficient reporting and swift reaction to all kinds of emergencies,” said Malone,” including bomb threats, terrorist acts, natural disasters, robberies, protests, or workplace violence.”

The Network also provides educational programs to educate employees about safety and security in the workplace.