ReportLine Hotline Service Unveils New Technology to Help Companies
Detect, Document and Investigate Illegal Activities
Norcross, Georgia, January 28, 2004
The Network, Inc., a leading
supplier of workplace reporting services, today announced the launch
of ReportLine, a 24/7 hotline service designed to help businesses uncover
financial irregularities, theft, fraud, discrimination, workplace violence,
abuse and harassment.
“An employee hotline is no longer a luxury for corporations. It
is a necessary tool to efficiently and effectively conduct business.
ReportLine can be used to comply with the whistle blowing requirements
of Sarbanes-Oxley and the Federal Sentencing Guidelines,” said
Tony Malone, Chief Executive Officer of The Network, Inc.
ReportLine uses a proprietary web-based system to ensure quality control
throughout the anonymous reporting process, said Malone. During the interview
with the anonymous caller, the Link2 system dynamically adapts the interview
to the specific issue identified in the call. The system offers questions
and instructions to the interviewer, ensuring that each interview is
unique and all details are thoroughly documented, said Malone.
Once the interview is complete, a detailed incident report is sent to
all designated contacts.
The ReportLine launch includes introduction of a new Case Management
system that helps Investigators and Case Managers document, investigate
and resolve complaints by creating a centralized work file. Information
can be readily accessed and updated in real-time as the investigation
continues. This tool assists companies in documenting their compliance
with the Sarbanes-Oxley requirement regarding the retention and treatment
of complaints.
ReportLine’s comprehensive services also include communication
materials to involve employees in the company’s prevention and
detection efforts.
“ReportLine uses modern technology intelligently to create efficiencies
and ensure quality control throughout the anonymous reporting process,” said
Malone.
About The Network
The Network (www.tnwinc.com) has helped clients collect information
and address critical issues such as ethics, risk management and service
quality for more than 20 years. The Network provides services such as
hotlines, insurance claim reporting and employee communications to over
1,400 clients, including 40% of the Fortune 500.
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