The Network’s NetClaim Selected as “Top Tier” Technology
Product by Risk & Insurance Magazine
In its annual review of the most noteworthy new technology-based risk
products, Risk & Insurance Magazine has selected The Network,
Inc.’s NetClaim as a “Top Tier” technology solution
in the area of rapid claim reporting for the year 2000. The magazine
singled out NetClaim because the product uniquely combines the
benefits of a Web-based intake system with a wide array of risk-related
professional services.
Released during the RIMS 2000 show in San Francisco, NetClaim is
a single point intake system for workers’ compensation, general
liability, auto liability and property claims. It was developed as an
Intranet application to accommodate a seamless transition to an Internet
environment. As a result, it runs natively on a Web browser, which transmits
data directly to The Network’s system. Users of NetClaim have
the choice of accessing the service via the Internet or through a toll-free
number, 24 hours a day, 365 days a year. Whether a claim is received
by phone or via the Internet, routing remains identical because all existing
dissemination logic is common to both intake services.
NetClaim offers numerous features to meet the needs of the Risk
and Insurance market, including:
- Advanced, Internet-based technology
- Questions that can be tailored to a company’s specific needs
- Automated electronic transfer of claims information to appropriate
claims handler
- Duplicate claim check, based on location and date of injury
- Useful management summary reports
- Laser-printed forms
- Electronic pre-fill of client-specific data
- Escalation (Critical Notification) service using client-specific
criteria.
NetClaim also supports three distinct business models:
Application Service Provider (ASP). The ASP model supports
Third Party Administrators, Insurance Carriers and Managed Care Providers
with claims intake call center functions. NetClaim becomes the
front end to their claims management systems.
Direct Remote Entry. The Remote Entry model is available
for employers wishing to report their claims directly via a secured Internet
connection. The system can be privately labeled and accessed seamlessly
from existing Websites.
Telephonic Reporting. NetClaim is the operating
system for The Network’s industry-leading telephonic claim
intake services.
“This product offers many functions required for fast submission
of claims,” said Risk & Insurance commentators, “With
these features, there’s no excuse for late reporting or non-notification
of ‘critical’ claims, all factors that affect the bottom line
on the cost of claims.”
Julio Cantillo, The Network’s Chief Operating Officer said, “I'm
pleased with the great reception NetClaim has had with our Internet
client users. We experienced the same level of excitement from our Call
Center staff when it was implemented as our main operating system."
About The Network
During the last 20 years, The Network has built a solid reputation as
a premier provider of employee communications. Headquartered in Atlanta,
Georgia, The Network pioneered a unique approach that combines the gathering
of employee feedback through a confidential, risk-free hotline with a
complete program for hotline implementation that includes tools for education
and awareness, program documentation and ongoing communication. The Network
has helped hundreds of the world’s largest and most successful organizations
utilize employee feedback to identify critical issues in the workplace.
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