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The Hotline Experts
ReportLine is a service of The Network, a technology-based
company that for nearly 25 years has helped clients collect
information and address critical issues such as ethics,
risk management and service quality. We use award-winning
proprietary software and a state-of-the-art call center
to deliver services like hotlines, insurance claim
reporting and employee communications to over 2,200
clients, including 45 percent of the Fortune 500.
Over the years we have created successful hotline
programs for companies from virtually every industry.
Having developed the first anonymous employee hotline,
we know what works.
Our History
In 1983 Ralph Childs, a former FBI special agent,
founded The Network by introducing the first 24x7 anonymous
reporting system. This system enabled employees to
bring unethical, illegal, or irresponsible activities
to their employers’ attention without fear of
reprisal.
Over the years the company grew steadily. In the early
1980s we expanded our service offerings to include
employee communications programs to address workplace
issues like theft, sexual harassment and safety.
In the late 1990s, The Network developed the world’s
first web-based system for insurance claims intake,
NetClaim™, which was declared a “Top Tier
Technology” by Risk & Insurance magazine.
This award-winning software was the precursor to the
Link2 system, which now guides interviews and provides
real time quality assurance for all of our call center
services.
At The Network, we value every client relationship
and take pride in the fact that our very first customer
is still a customer today. Our goal is to continue
to add value through innovative, technology-based services
that exceed our clients’ expectations.
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