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Interview Specialist (German)

Job Title: Interview Specialist (German)
Department: Contact Center
Reports To: Operations Supervisor
FLSA Status: Full-time; Non-exempt
Salary: Hourly rate + shift differentials + monthly incentives + benefits
Job Code: IS-S

JOB DESCRIPTION
As an integral part of our call center team, you will answer inbound employee assistance-type calls from employees of our Fortune 500 client companies. Interviewers are responsible for accurately documenting these calls using PC and Windows-based applications. At The Network, we are dedicated to improving our customers' performance, which extends to helping each other achieve results.  There will be times when we will be required to perform other duties outside of our competency profile as requested, directed or assigned in order to meet business needs, maintain high quality of service and uphold the mission and values statements of our company.

JOB REQUIREMENTS

  • Minimum of six months customer service experience
  • Call center experience preferred
  • Ability to read, write and speak English and German fluently
  • Strong writing skills
  • Ability to conduct a structured interview
  • PC proficiency required; knowledge of Windows applications
  • Minimum typing speed of 35+ WPM with 90% accuracy required
  • College degree is a plus!

HOW TO APPLY
See instructions on our Career Fair page.

ABOUT THE NETWORK
The Network is a technology enabled company who delivers leading edge on-demand solutions and services that enable organizations to identify, communicate, and mitigate risk issues and incidents while promoting organizational compliance.  We are a 27 year old, Atlanta based and financially solid, private company who serves thousands of global clients, including nearly half of the Fortune 500.

The Network is committed to equal employment opportunity. The company will not discriminate against employees or applicants for employment on any basis, including, but not limited to: race, color, religion, sex, marital status, national origin, veteran status, physical or mental disability, and/or age. If opportunities are currently not available, we will keep your resume and application on file for future opportunities.

Contact Us
Headquarters The Network, Inc.
333 Research Court
Norcross, Georgia 30092
Tel: (800) 253-0453
Sales Inquiries Fill in our Contact Form
(800) 357-5137
Media Relations cindyknezevich@tnwinc.com
(800) 357-5137
Partnering Opportunities info@tnwinc.com
(800) 253-0453
Employment View Current Opportunities
No telephone calls please